A billing issue! I believe I paid for the yearly plan for the formfacade form embeds a couple of months ago but have been charged the monthly rate twice since then as well, so it seems I'm still being charged the monthly plan while also already having paid. I hope you can look into this and let me know. Thanks!
Can't use the extension after installing it.
What is the issue you are facing? Are the addon menu options not displayed when you select the addon or are you getting any error messages when you click on a specific menu option? Please provide the relevant details.
I don't know how to get to my data that is being gathered.
Login to Formfacade > list of your forms will be displayed > click on the form to open it > Edit page will be displayed > click Responses > In the Responses page, click on a response to view the details.
Can we group questions and create a sub-score for a grouping? We have 57 questions and those questions go into 12 question categories. We want to score the entire set of questions, but also be able to group and score the groups so that in the report we can provide specific feedback bespoke to how the respondant answered the questions in each group.
Yes, you can use the Formfacade - Assign points product to calculate category scores. You can either use our templates to create your form or configure your existing google form using the Formfacade - Assign points addon. Open your form in google forms > click on the addon icon > click Formfacade - Assign points > click Configure score and follow the prompts. Assign points, category In the Formfacade Edit page, click on a question to select it > click on the settings gear icon for that question > Question settings page will be displayed > click Answer > assign the points for different answer choices > click Score category, enter the category name (For example: Communication) and click Save. Repeat the steps for other questions in the form. Calculate category score In the Formfacade Edit page, click on the + icon to add a short answer question > enter the title (For example: Communication score) > click on the settings gear icon for this question > Question settings page will be displayed > click Answer > enter the following formula POINTS(CATEGORY, "Communication") in the Calculate option and click Save. Note: The formula for calculating the category score is POINTS(CATEGEORY, "category_name") where category_name is the category assigned for the questions. This is case sensitive; the name included in the formula must exactly match the name assigned for questions. You can calculate as many category scores as needed. Formfacade Assign points demo video https://youtu.be/zberDwRdLv8 Formfacade - Assign points addon https://workspace.google.com/marketplace/app/formfacade_assign_points/706030115252
Is there a free version of file upload? I have tried finding this information on your website and there is only provided info on the paid versions. If you could provide info on if there is a free version of file upload, and how the product features compare to paid versions, that would be extremely helpful. Thanks!
Formfacade File upload is a paid product with a 7 day free trial. There is no free version of file upload. When you install the addon / create your account, we automatically enable a 7 day trial. You get the first 20 responses free during this trial period. If you would like to continue using it after the trial ends or collect more than 20 responses, then you will need to subscribe to the Formfacade File upload plans Formfacade File upload pricing https://formfacade.com/file-upload/pricing.html
We have a question that the user must select a date from the calendar date selection feature. In our google form, it shows mm/dd/yyyy as the format. However, in formfacade it is presenting as dd/mm/yyyy which is not correct. We are unable to change this.
The format used for date fields in the form will be based on your browser or device settings. To format the date in the response summary, email, or confirmation message, you can update your locale settings. Login to Formfacade > click on the form to open it > Edit page will be displayed > click on the form title to select it > click on the gear icon next to the form title > Form settings page will be displayed > click Advanced > update the Locale details and click Save. Note: English and English (US) refers to the US locale with mm/dd/yyyy date format. If you would like to use a different date format, you can choose the respective locale. I'd recommend you to use the Chrome browser to update the language settings so that all these locales are displayed in the Locale option in the Formfacade Form settings page.
Hello, I am reaching out regarding our current Premium Plan with the Assign Points feature (Scorecery), associated with the account email "robots@ism.lt." This plan now has a monthly response limit of 200. When we initially subscribed last year, the plan included a 1000-response monthly limit, which perfectly suited our needs. We primarily use these forms during two peak periods: in December and January (winter) and in April and May (spring). For the rest of the year, our usage is minimal or almost non-existent. Because of this pattern, it would be highly beneficial if we could maintain or increase our limit to allow up to 1000 responses in the peak months without additional charges. In total, we only need around 2000 responses annually, and sometimes we may require up to 500 responses in a single month. However, with the current 200-response cap, our operations are significantly restricted. Could you consider providing an option where the total responses are averaged across the year? This flexibility would prevent blocking during our peak usage months without requiring us to move to a more expensive plan. Thank you for your understanding and for any assistance you can offer to accommodate this usage pattern. Best regards, Ina Ruskiene info@in-bigdata.com
I want user to login and fill the form for authenticity. Please revert back as early as possible, if the option can be enabled. If it is so, I can go for premium purchase for upcoming years to use it in out institute. Thanks.
Hi Vinoth, Formfacade supports only public forms. We do not have the option to restrict access to specific users or require users to login to view and submit the form.