Error while enabling payment
I would like free trial access to my forms to make edits and use for 2 weeks. If I could please be granted this short time trial, I would appreciate it greatly!
Hola, quisiera saber si compro un plan de TB, y si el archivo que suben las persornas es menor puedo tener mas respuestas??
How do I add a formula that involves a multiplication of a score and a frequency
You can use the * operator to multiply two fields. When you add the formula in the Calculate option, you must type @ and select the score, frequency fields form the list.
I want to edit name but can't do it
Hi Chetam, Could you please clarify which name you are trying to edit? Are you referring to the form title, header text, footer text, or something else?
I am trying to get the total score after the submit option. the add on is not working well either.
The total score is not calculated correctly and displayed in the confirmation message because there are three issues with your form setup. 1. You have not assigned the points for all the relevant questions. For some of the questions, you have assigned 0 as the points for all the answer choices. 2. You have deleted the short answer question with the POINTS() formula to calculate the total score. So the score will not be recorded in the form. 3. You haven't customized the confirmation message to include the calculated score. That's why the total score is not displayed after submit. Assign points Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on a question to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > Answer settings page will be displayed > assign the points for answer choices and click Save. Repeat the steps for other questions in the form. Calculate total score In the Formfacade Edit page, scroll to the bottom of the page > click on the last question to select it > click on the + Add field icon > enter the question title, select the Short answer question type > click on the settings gear icon > Question settings page will be displayed > click Answer > enter the POINTS() formula in the Calculate option > change the Appearance to hidden and click Save. Display score after submit In the Formfacade Edit page, scroll to the bottom of the page > select Custom message from the list for the Submit section > enter the preferred confirmation message. You can click on the @ icon and select specific fields such as the total score field from the list to include it in the message. Once you have made the above changes, you can submit a response using the Formfacade share link and test your form.
Hi. I wanted to know about the payment section, do I have to bear the cost each successful transaction?
Hi Azween, Neartail is a paid product with a 7 day free trial. You will have to subscribe to the paid plan to continue using Neartail after the trial ends. If you would like to collect payments in your form, you can either enable automated or manual payments. We have integrated with Stripe (Card, Bancontact, Paynow, Cash App, iDeal) and Paypal (Paypal, Venmo) for automated payments. In addition, you can also enable manual & offline payment methods such as UPI, Cash App, Zelle, cash on delivery, bank transfer, check. Please note Stripe, Paypal charges a transaction fee. Enable payments Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the Submit button. Button settings will be displayed. Click Enable payments. The payment options supported in your country will be displayed. You can configure the preferred payment options and click Save. Once you complete the setup, you can use the Neartail share link to submit a response and test the payment process to ensure everything is working correctly.
How do I enable payments and link them to my accounts?
Hi Nicole, We have integrated with Stripe (Card, Bancontact, Paynow, Cash App, iDeal) and Paypal (Paypal, Venmo) for automated payments. In addition, you can also enable manual & offline payment methods such as UPI, Cash App, Zelle, cash on delivery, bank transfer, check. Enable payments Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the Submit button. Button settings will be displayed. Click Enable payments. The payment options supported in your country will be displayed. You can configure the preferred payment options and click Save. Once you complete the setup, you can use the Neartail share link to submit a response and test the payment process to ensure everything is working correctly. Automated payments When this option is enabled, users will be able to submit the order only if the payment is successful. Please note Stripe, Paypal charges a transaction fee. Manual payments When the user submits the form, we automatically generate the QR code/ pay now button that autofills the amount. The payment details are displayed after the user submits the form. Please note that you will have to manually reconcile payments by checking the transactions. When a user places an order, the payment status will be either marked as "Pending" (not paid) by default. If the user clicks on the Mark as paid button, the status will be updated as "Paid, not verified". Once you verify the payment, you can mark the order as "Paid".
New updates to enhance form security
Our current system already scans forms for malicious content and automatically displays a warning message in unsafe forms. However, due to a recent increase in reports of such forms through email and support channels, we are introducing a new Report Abuse option directly within the form. This new feature will make it easier for users to flag any suspicious activity, helping us respond more quickly. Please note that this option will not appear when embedding the form on your website. Additionally, we're working on a future update that will introduce identification verification for added security when creating websites. This will allow us to remove the report abuse option for verified users and forms. We’ll keep you informed about the upcoming security updates.
Expand Your Sales in India with ONDC Integration
We're integrating ONDC (https://ondc.org/), an open network for digital commerce, into Neartail for our Indian customers. ONDC allows you to sell the products listed on Neartail directly to users on Paytm and other apps, expanding your reach without paying exorbitant fees to these platforms. Let us know if you're interested!
Get more people to respond to your Google Forms
We're launching Formfacade's new product (https://formfacade.com/email-to-form/): transform emails into Google Forms responses. Your respondents can send an email to sales@yourcompany.com (or support@yourcompany.com), and our tool will automatically extract key information and populate your Google Forms. This makes it easy to track and manage sales inquiries and feedback that your customers send you. We also plan to send questions to your respondents so they can reply via email instead of filling out a form, potentially increasing response rates. If you're interested in using it, please comment below and let us know if you want to transform emails to sales@yourcompany.com or get more people to respond to your Google Forms.
Verify Payments Using the Neartail Mobile App Automatically
You can now automatically verify UPI payments collected in your Neartail form using the Neartail mobile app (https://near.tl/inbox). If you are interested in trying out auto verification for UPI payments, please reply to this post. For those interested in automatic payment verification for other payment modes such as Venmo, CashApp, or Zelle, please reply with the payment mode you're using. Please Note: For automatic verification, the payment mode should meet the following conditions: 1. The owner account should receive an email or SMS once the amount is received. 2. If using SMS, ensure you have an Android phone or tablet. If these conditions are met, please specify which payment mode you want us to prioritize. Thank you! Hari
Issue with email notifications
Emails are not being sent due to an issue with the AWS account. We are looking into this. In the meantime, you can use the mobile app (https://near.tl/inbox) to get real time notifications for new responses. Update: This issue has been resolved. You should receive email notifications now.
Forms Issue due to Google's ToS violation
Google had incorrectly flagged some of our forms for violating their terms of service. These forms might not have been accessible for 4 hrs on 27-April. We have now resolved this issue. Note: If you are unable to access the form, please refresh the page or try it on a different browser/device.
Try Neartail's POS Beta Version Today!
Hi, I’m Hari Karthik from the Mobile App Team at Neartail. We are launching a point of sale (POS) app for Neartail, which you can install on your tablet and use to take orders in your physical store. If you are interested in trying out the early version, please reply below. Thanks, Hari