cant install
I don't use formfacade anymore. Can you delete my account? account email: zyredoroc@gmail.com
Hello Support, I have a form with 10 unique items on it; each can be purchased multiple times (between 1 and 5 inclusively). There is also a discount which was tallied into the pricing chart for the item as shown below. Quantity Price 1. 30 each 2 27.5 each 3 27.5 each 4 25 each 5. 25 each In the following examples, I have certain expectations which I am not finding to be true so I am expecting that I am not doing my calculations correctly which may or may not be possible within the application: 1. If a customer buys 1 of item 1, they should be charged $30. This is true. 2. If a customer buys 1 of item 1 and 1 of item 2, then they should be charged $60. This is also true. 3. If a customer buys 3 of item 1 and 1 of item 2, the math changes. They should be charged $77.50 for item 1. They should be charged $30. The total they should be charged is $102.5 dollars, but I either get a total of $27.50 or $105 as I am not able to calculate a subtotal for the individual items. My logic would be as follows for a single item which would give a subtotal for a specific item which I tried to do in one of the add on fields for the item: IFS(QUANTITY < 2, 30, IFS(QUANTITY < 3, QUANTITY * 27.5, QUANTITY * 25)) When a total is generated, I would expect to add up all of the subtotals: ITEM_1 + ITEM_2 What I am seeing at the end is the overall quantity of items for all options which doesn't work out well for calculating the correct price. Hence I would see 4 which would result in a net total of $100 for my example which is a lost of $2.50. Can you explain how to tally up this form correctly? Or provide a KB Article that explains this in more detail as the articles I did see along with the documentation about the different fields isn't as helpful as I would hope for.
HI Marie, When you enable the bulk discounts option, you must specify the amount for different quantities. Since you have set up the unit price (see below), the calculations are not working correctly.
Hi - I'm hoping to populate my dropdown list by referencing another table? I used to be able to do this in Google Forms and Google Sheets. I have one form/table that populates the roster, and then the other form references it to populate the dropdown. I currently use formranger to help with this both forms are on the website.
Currently, Neartail does not support dynamic dropdowns that look up data from another form or Google Sheets.
Users are getting an error as follows: amount is not configured correctly please contact admin to resolve
Hi Ashton, I submitted a response to test your form and it worked well without any issues. Please check and confirm if you are still getting any errors. Note: Summary settings page allows you to select the relevant fields from the form for the Amount, Discount, Tax, Delivery Fee, Tip, Net amount option. The mapping in the Summary settings allows Neartail to identify the field with the amount to be charged and pass this amount to the selected payment option such as Stripe, Paypal etc and also show the order summary. If you have mapped a field for the Net amount option, the answer for that field will be passed to the selected payment option. Otherwise, the answer for the field mapped for the Amount option will be passed to the selected payment option. If the fields are not mapped correctly in the form, it will show the invalid amount configuration error. Login to Neartail > click on the to open it > Edit page will be displayed > In the Neartail Edit page, click on the form title to select it > click on the gear icon next to the form title > Form settings page will be displayed > click on the configure key fields icon next to the Save button in the bottom right corner > Summary settings page will be displayed > select the relevant field for the Amount option and click Save.
I cannot change the submit message on this form. I would like the phone number that is displayed.
Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, scroll to the bottom of the page > select Custom message from the list for the Submit section > enter the confirmation message to displayed after submit.
I need a prefilled link where I can change it based on googlsheets
Hi Ryan, if you would like to create unique secure prefill links, then you will have to manually create the links using Formesign or import the data from google sheets to create prefill links in Formesign. Please note that you will not be able to create these links in google sheets.
I have 3 forms and i need to make them look different so i planned on using 3 different logos but it still uses the latest logo i put for all 3 forms how can i use different logos for different forms?
The header, footer, logo, theme settings are for your account and it will applied to all the forms created using your account. If you need to use different logos and customize the appearance for each form individually, you must subscribe to the paid plan with separate email accounts for each form.
Can't use the extension after installing it.
What is the issue you are facing? Are the addon menu options not displayed when you select the addon or are you getting any error messages when you click on a specific menu option? Please provide the relevant details.
New updates to enhance form security
Our current system already scans forms for malicious content and automatically displays a warning message in unsafe forms. However, due to a recent increase in reports of such forms through email and support channels, we are introducing a new Report Abuse option directly within the form. This new feature will make it easier for users to flag any suspicious activity, helping us respond more quickly. Please note that this option will not appear when embedding the form on your website. Additionally, we're working on a future update that will introduce identification verification for added security when creating websites. This will allow us to remove the report abuse option for verified users and forms. We’ll keep you informed about the upcoming security updates.
Expand Your Sales in India with ONDC Integration
We're integrating ONDC (https://ondc.org/), an open network for digital commerce, into Neartail for our Indian customers. ONDC allows you to sell the products listed on Neartail directly to users on Paytm and other apps, expanding your reach without paying exorbitant fees to these platforms. Let us know if you're interested!
Get more people to respond to your Google Forms
We're launching Formfacade's new product (https://formfacade.com/email-to-form/): transform emails into Google Forms responses. Your respondents can send an email to sales@yourcompany.com (or support@yourcompany.com), and our tool will automatically extract key information and populate your Google Forms. This makes it easy to track and manage sales inquiries and feedback that your customers send you. We also plan to send questions to your respondents so they can reply via email instead of filling out a form, potentially increasing response rates. If you're interested in using it, please comment below and let us know if you want to transform emails to sales@yourcompany.com or get more people to respond to your Google Forms.
Verify Payments Using the Neartail Mobile App Automatically
You can now automatically verify UPI payments collected in your Neartail form using the Neartail mobile app (https://near.tl/inbox). If you are interested in trying out auto verification for UPI payments, please reply to this post. For those interested in automatic payment verification for other payment modes such as Venmo, CashApp, or Zelle, please reply with the payment mode you're using. Please Note: For automatic verification, the payment mode should meet the following conditions: 1. The owner account should receive an email or SMS once the amount is received. 2. If using SMS, ensure you have an Android phone or tablet. If these conditions are met, please specify which payment mode you want us to prioritize. Thank you! Hari
Issue with email notifications
Emails are not being sent due to an issue with the AWS account. We are looking into this. In the meantime, you can use the mobile app (https://near.tl/inbox) to get real time notifications for new responses. Update: This issue has been resolved. You should receive email notifications now.
Forms Issue due to Google's ToS violation
Google had incorrectly flagged some of our forms for violating their terms of service. These forms might not have been accessible for 4 hrs on 27-April. We have now resolved this issue. Note: If you are unable to access the form, please refresh the page or try it on a different browser/device.