This is the Expert Scorecard for shadowing In-Person Appointments with new consignors. Appointments can be shadowed by Leads and/or SVMs in-person or virtually.

Instructions:

Checklist: Select a checkmark next to each objective met.

Scale: Apply 1-5 rating for each statement.

1 = Does not meet any expectations

2 = Does not meet some expectations

3 = Meets expectations

4 = Exceeds expectations

5 = World-class

*Note: If any elements do not apply, give full credit.

The final score is based out of 100 points. Experts can expect feedback from Lead/SVM following each shadowed appointment.