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When i try the email function, there is an auto subject on the email but it shows the word "TEST" can this be removed?

All Replies (8)
Vipin avatar
Vipin
Sep 7, 2024
Hi - The default subject for the email notifications will include the form name and the order id. Could you please share a screenshot of the page that shows the word "Test" instead?
Job avatar
Job
Sep 7, 2024
i alreadt changed the name of the form many days ago. but the subject of email everytime i email still has the word TEST
Vipin avatar
Vipin
Sep 7, 2024
Could you please share the link for this form so that we can check the email set up.
Job avatar
Job
Sep 7, 2024
the link: https://near.tl/apungiska
Vipin avatar
Vipin
Sep 7, 2024
You have only set up the confirmation emails for this form and it does not have the subject or the message displayed in the screenshot. Could you please check and confirm the "From" address for the email in the screenshot above.
Job avatar
Job
Sep 9, 2024
is there a way to change the subject to automatically remove the word "test" the subject line for manual emails? because sometimes i want to follow up with the customer via email by just clicking the email of the customer from the form.
Vipin avatar
Vipin
Sep 9, 2024
How are you sending these emails? Is the email composed by Neartail? Could you please share the screenshot so that we can check this.
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