Hi - The confirmation emails have not been setup for the form that you shared. Please follow the instructions in the help article below to enable it. https://neartail.com/order-form/send-confirmation-emails-to-customers.html Once you have completed the setup, you can submit a response and test the confirmation emails. If you face any issues, you can follow the instructions below to check the email status. Login to Neartail > click on the form to open it > Edit page will be displayed > click Orders > In the Orders page, click on the order to view the details > check the Additional details section. Does it display the email address for the Email respondents ? - By default, it will display the configure link that indicates that the emails have not been set up. - If the emails are configured and sent successfully, email addresses will be displayed. - Otherwise, it will display the error message or 📫 icon next to the email to indicate that the email was not delivered.