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hola, he creado un formulario, y he puesto dos formas de pago PayPal y transferencia bancaria, y he agregado un apartado para subir archivos del justificante de pago para las transferecias y he activado la casilla "campo obligatorio" El problema esta cuando un usuario elije pagar con PayPal, tambien le obliga a subir el archivo de justificante y eso no nos interesa, el justificante solo debe ser para el metodo de pago por transferancia, que puedo hacer? necesito ayuda gracias

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Vipin avatar
Vipin
Jul 24, 2024
Hi Juan, Instead of adding the payment details as separate sections in the form, you can enable the preferred payment options such as Paypal (automated) and Bank transfer (manual) in Neartail payment settings. Instructions below. Enable payments Login to Neartail. Click on the form to open it. Edit page will be displayed. In the Neartail Edit page, click on the gear icon next to the Submit button. Button settings will be displayed. Click Enable payments. The payment options supported in your country will be displayed. You can click on the configure link for the Paypal automated payments, connect your Paypal account and enable payments. Similarly, you can enable the bank transfer payment option and add the bank account details for the wire transfer. Once you complete the setup, you can use the Neartail share link to submit a response and test the payment process to ensure everything is working correctly.  Automated payments (Paypal) When this option is enabled, users will be able to submit the order only if the payment is successful. Please note Stripe, Paypal charges a transaction fee.  Manual payments (Bank transfer) When the user submits the form, the responses are recorded and then the payment details are displayed. Please note that you will have to manually reconcile payments by checking the transactions.  When a user places an order, the payment status will be either marked as "Pending" (not paid) by default. If the user clicks on the Mark as paid button, the status will be updated as "Paid, not verified". Once you verify the payment, you can mark the order as "Paid". Please note that Neartail does not have the option to upload files for Bank transfer payment.
Click to add files

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