The total score is not calculated correctly and displayed in the confirmation message because there are three issues with your form setup. 1. You have not assigned the points for all the relevant questions. For some of the questions, you have assigned 0 as the points for all the answer choices. 2. You have deleted the short answer question with the POINTS() formula to calculate the total score. So the score will not be recorded in the form. 3. You haven't customized the confirmation message to include the calculated score. That's why the total score is not displayed after submit. Assign points Login to Formfacade > click on the form to open it > Edit page will be displayed > In the Formfacade Edit page, click on a question to select it > click on the settings gear icon > Question settings page will be displayed > click Answer > Answer settings page will be displayed > assign the points for answer choices and click Save. Repeat the steps for other questions in the form. Calculate total score In the Formfacade Edit page, scroll to the bottom of the page > click on the last question to select it > click on the + Add field icon > enter the question title, select the Short answer question type > click on the settings gear icon > Question settings page will be displayed > click Answer > enter the POINTS() formula in the Calculate option > change the Appearance to hidden and click Save. Display score after submit In the Formfacade Edit page, scroll to the bottom of the page > select Custom message from the list for the Submit section > enter the preferred confirmation message. You can click on the @ icon and select specific fields such as the total score field from the list to include it in the message. Once you have made the above changes, you can submit a response using the Formfacade share link and test your form.

You can use the * operator to multiply two fields. When you add the formula in the Calculate option, you must type @ and select the score, frequency fields form the list.