Linda Comrie Avatar

Linda Comrie

Sweet Dreams Confections

| United States

Posts
Support
My customers are not being asked how they plan to pay for products. This is a new change, I have not altered anything. This is a very recent problem, please advise ASAP.
Hi Linda, Login to Neartail > click on the form to open it > Edit page will be displayed > In the Neartail Edit page, click on the gear icon next to the Submit button > Button settings will be displayed > if the payments is not enabled, click Enable payments > The payment options supported in your country will be displayed > You can configure any of these options in your form and click Save. Note: The "After section ... " option at the end of each page allows you to configure the next step -- You can either choose continue to next section or any other page in the form or submit form. Simply put, each page has a unique submit button linked with it. When you add or remove pages, the submit button will also change. You must make sure that you configure the preferred settings (payments, confirmation message etc) for the live submit button.
Tue May 14 2024
The site is available but no one can place an order. This is causing me to lose business. Please fix this ASAP.
Hi Linda, I just submitted a response to test the form and it worked well. Please see screenshot below. If there are any missing products in the form, please share the name of the product(s) so that we can check this.
Mon Sep 16 2024
| 3 Replies